Reputation & Risk management – The Social Angle

A presentation i am giving early next week on Reputation & Risk Management from a perspective of a Social Media Practitioner.
My presentation focuses on these areas.

  • Growing Importance of Social influence and Social capital of people and brands.
  • Examples of Social Media disasters both Personal and done by brands that have impacted reputation.
  • Importance of Social Media Guidelines and training.
  • Listening solutions and identifying influencers for your brand.
  • Managing potential Crisis and discuss best known methods to navigate through them.